Medical Information, Medical Writing, Medical Communication
Berkshire, Buckinghamshire, Hampshire, Hertfordshire, Surrey, Middlesex, London - North, London - West (United Kingdom)
Vacancy Details
Vacancy posted by: Northwise Recruitment
Job Title: Pre Sales Support
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Vacancy details
Vacancy description:
Job Code:
PN 1727
Job Title:
Pre Sales Support
Job Category:
Licensing & Contracts
Contract:
Permanent
Discipline:
Any Discipline
Country:
United Kingdom
Location:
London - West
Min experience:
5 years
Annual salary:
Negotiable (30000 - 45000 £)
Apply by:
30 Jul 2008
Our client is the global market leader in validated electronic patient diaries and multi-channel data capture for clinical trials.
Summary:
The pre-sales support role is a senior level pre-sales, business process consultant position. This position is focused on supporting the sales team and the individuals who are responsible for selling the company’s products and services to FDA regulated Clinical Operations.
The Pre-sales support person will be familiar with the company sales process and working with all levels of individuals within the target prospect/ customer enterprise. The pre-sales position requires the individual to be comfortable working with multiple sales individuals to assist with activities involved in the sales cycle (proposals, demos, RFP responses, business process analysis, company software developmental diaries etc.) and to help account executives engaged in sales campaigns to close high six and seven figure sales opportunities.
The Role:
• Work hand in hand with account executives, to assist with sales activities in the development of clinical operation patient data collection solutions to successfully produce and close software and service sales.
• The specific responsibilities include but are not limited to : Analyzing complex clinical business and system processes, compiling return-on-investment analysis, assisting with project planning, demonstrating the software, and assisting the account executives in developing the overall value proposition as it relates to company software and services, proposing and responding to RFPs/RFIs, customer and new hire product training as may be required from time to time, planning and executing patient focus group events as maybe required with a project team, diary/questionnaire design/protocol development in the pre-sale activity required to close a project.
• Act as a Clinical Patient Data collection subject matter expert in the FDA regulated industries process by utilizing current expertise, staying current with new federal regulations, best practices and processes, and by sharing this knowledge with the sales team and prospect/customer accounts.
• Establish and maintain ongoing relationships with key account contacts to insure high degrees of customer satisfaction throughout the sales cycle and to leverage continued account growth.
• Assist CRF with developing prospect/client solution requirements, Business case justifications and ROI analysis to support the sale of the company Software Applications and implementation services.
• Assist the Sales individuals with the development of the technical implementation aspects for the company software applications
Experience:
• Ability to support and conduct presales activities in general and in the vertical (Pharmaceutical, Biotechnology, & Medical Device industries) company applications with a focus on regulated Clinical Trial Operations.
• 5-10 years of related experience in the Pharmaceutical industry – Enterprise Wide Software Implementations..
• Major account consulting, management or presales experience in multi-division, multi-site pharmaceutical and Biotech clients. Comfortable consulting at all levels within the organization up to the C level to learn and understand current business processes & practices, system & infrastructure plans and major corporate initiatives. Ability to search out and nurture relationships with key account contacts.
• Subject matter expert/expertise in areas such as; GCPs for the FDA regulated industries, Computer Systems Validation, SDLC, 21 CFR Part 11 e -records and e- signatures systems and controls, Software Implementation services and GACP methodologies in engagements ranging from Discovery through systems validation (i.e. IQ, OQ & PQ services.), and experience in pharmaceutical clinical trial operations.
• Must possess familiarity with EDC, CTMS, CTDM, Clinical Data analysis and reporting etc systems installation experience at Tier 1 and Tier 2 US and European Pharmaceutical manufacturers. Need to be subject matter familiar, pharmaceutical business professional, with extensive clinical trial data collection, large-scale project expertise.
• Proficient knowledge of MS Office Applications (MS Office 98 and higher), the Internet, Microsoft .Net, XML solutions and related technologies. Must be able to install and demonstrate the product suite.
• Accustomed to frequent travel 25-30%, primarily local but some national and international as required
• Ability to give and assist with sales presentations discussing the business value of the Product Suite
• Experience in fast paced independent work environment – self starter
• Outstanding work ethic and the discipline to work hard
• Strong interpersonal, oral and written communication skills.
• Knowledge of and working familiarity of sales process methodologies to support a structured, activity based selling process, i.e., Holden Power Based Selling, Value Based Selling, Miller Hieman, etc.
Qualifications:
• Bachelors degree required
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