Social Media Digital Analyst - Lucerne (Pharmaceutical Industry)
Clintec has a rare opportunity for a Social Media Digital Analyst to join our global team, working insourced to a market leading pharmaceutical client based near Lucerne. Having recently launched Social Media Command Centers in several parts of the world, including the US, China, Japan, Asia-Pacific and Europe social media is a clearly a key prioirty for our client.
These Command Centers are industry-leading and state-of-the-art; and they have been created to enhance our client's ability to listen, publish and engage within the global and regional social media landscape.
Ability to conduct social media listening, generate reports, and translate it to address stakeholder needs and objectives
Develop data and statistics captured from Command Center operations into actionable insights and recommendations
Understand business needs, and design appropriate reporting and analytic solutions on a quarterly, monthly or ad hoc basis.
Monitor and analyze channel and content performance during and post-launch sharing insights across teams.
Work closely with team to create data driven recommendations for launching and optimizing social media channels.
Generate in-depth analysis for paid campaigns and understand how to align paid, earned and owned activities to tell a story
Manage the Command Center analytics framework in partnership with key stakeholders across the enterprise.
Be responsible for KPI tracking and measurement matrix across Command Center operations
Identify areas of operation that require processes and note process improvements where appropriate
Ensure corporate level consistency across various reporting metrics
Create effective presentations for business leaders, with focus on impact and recommendations.
Qualifications, Skills & Experience:
4-5 years of experience in the related fields: Social Media Listening; Social Media research; Data Analytics
Strong data interpretation and communications skills; proven ability to summarize and present complex findings clearly and concisely to various management levels.
Hands on experience in using social media monitoring tools (Radian6, transferable skills from other platforms like Brandtology, Socialbaker, Hootsuite, SM2)
Understand current and emerging social media platforms (Twitter, Facebook, Snapchat…) and their usage from a consumer and business perspective
Passionate about social media, web technologies and content strategy. Bring new and innovative ideas to improve the web presence.
Exceptional interpersonal skills; able to engage with and influence decision markers
Advanced skills in Excel & Powerpoint
Healthcare or pharmaceutical industry experience strongly preferred
Fluent English essential, other languages preferred eg French, Spanish or German
Clintec is a dynamic, UK headquartered, privately owned, full service Contract Research Organisation with a presence in over 50 countries worldwide. We have been providing clinical research support services to clients in the pharmaceutical, biotechnology and medical device industries and assisting in their key product development efforts for over two decades. At Clintec we have experience in managing clinical trials in all major therapeutic areas including oncology, rare disease, neurology, cardiovascular, psychiatry, infectious disease, rheumatology, immunology, respiratory and gastroenterology.
Clintec employees can expect to receive expert training and guidance throughout their careers as well as the opportunity to be involved in every aspect of Clinical Trials across the full life-cycle of the drug development process from the CRO perspective. We have strong partnerships with some of the world's leading pharmaceutical companies and employees can expect to be involved in some of the most prestigious drug development projects with the opportunity to develop, progress and travel globally. Clintec offers a competitive salary and rewards package